Everyone should dial 999 on their phone to set the voicemail options. The voicemail PIN for everyone is set to 1234.
Once you are in the voicemail and have your PIN entered:
- Press 9 to go into options
- Press 5 to set your personal identification message. This is used for dial-by-name so just speak your name for this option.
- Press 7 to change voicemail PIN.
- Press 8 to set your voicemail greeting.
To transfer a phone call to another phone within the office, press the “Blind Transfer” button or “Blind xfer” button. Then, enter the 3‐digit extension number and hang up.
To transfer to someone’s voicemail, press the transfer button, followed by the * button and the 3‐digit extension of the person to which you are transferring the call, hit Dial, and hang up.
The electronic copy of the phone manual is here: https://www.3cx.com/user-manual/